Shipping policy

Shipping Policy


At Alycat & Co., we are committed to ensuring your order arrives safely and in a timely manner. Please review our shipping guidelines below:


Processing Time


  • All orders are processed within 2–4 business days (excluding weekends and holidays) after receiving your order confirmation email.
  • You will receive a notification once your order has shipped, along with tracking information.


Shipping Timeline


  • Standard shipping typically takes 16–18 business days after processing.
  • Combined with processing time, your order should arrive within 20 business days from the date of purchase.


Shipping Carriers


  • We partner with trusted carriers to ensure reliable delivery. Carrier selection may vary depending on destination and package size.


Shipping Rates


  • Shipping rates are calculated at checkout and depend on your delivery location and the weight of your order.
  • From time to time, we may offer free shipping promotions—be sure to check our homepage for current offers.


International Shipping


  • We ship worldwide. Delivery times may vary by destination and may be subject to customs delays outside of our control.
  • Customers are responsible for any applicable duties, taxes, or customs fees charged by their country.


Tracking Your Order


  • Once your order has shipped, you will receive a tracking number via email. Please allow up to 48 hours for tracking updates to appear.


Delays


While we strive to meet the 20-day delivery window, unforeseen delays (such as customs processing, carrier issues, or holiday demand) may occasionally occur. If your order is significantly delayed, please contact us and we will assist you promptly.


Questions


If you have any questions about your order or shipping, please contact us at info@alycatco2.com. We’re here to help!